Saint Mary Home

Saint Mary Home


Phone Number:

2021 Albany Avenue, West Hartford, CT 06117

Types of Care:
Independent Living, Assisted Living, Long Term Care, Rehabilitative Care, Memory Care, Home Care

Saint Mary Home is a nursing facility in West Hartford, Connecticut. As you search for a care facility for an elderly loved one in the Hartford area, you might consider this option. However, you should fully inform yourself about this enterprise and its pros and cons before deciding on it for a loved one. On this page, you can learn more about the Saint Mary Home.

What Does This Facility Have to Offer?

Saint Mary Home offers the following services for the elderly:

  • Independent living.
  • Assisted living.
  • Rehabilitative therapy.
  • Memory care.
  • Long term care.
  • Home care.
  • Hospice care.

Independent living is available at The McAuley, where units include:

  • Storage space.
  • Utilities included.
  • Bathrooms with safety bars.
  • Individually controlled air conditioning and heating.
  • Complete kitchen.
  • Balconies (for many units).
  • Large closets.

The McAuley also offers 24 hour care and concierge service.

Assisted living is also available at The McAuley. Through assisted living, residents can get additional help with day to day tasks and round the clock care if they need it.

Through The Mercy Community, Saint Mary Home offers rehabilitative therapies that include:

  • Post surgery care.
  • Physical therapy.
  • Speech therapy.
  • Occupational therapy.
  • Therapy gym.
  • Stroke rehabilitation.
  • Outpatient rehabilitation.

The staff team includes:

  • Nutritionists.
  • Social workers.
  • Registered nurses.
  • Certified nursing assistants.
  • Licensed practical nurses.
  • Recreational therapists.
  • Speech therapists.
  • Occupational therapists.
  • Physical therapists.
  • Psychiatrists.

If your loved one has a memory issue, specialized memory care is available at the facility.

If your loved one needs a long term care option, they can also get this at Saint Mary Home.

Finally, home care and hospice care are available through this nursing facility. Home care may be appropriate if your loved one wants to live at home or in an independent living facility, but they need some assistance with medication and day to day tasks. Hospice care is another at home option for end-of-life care. Hospice care can help those who are terminally ill feel comfortable in their last days.

What to Watch Out For

Despite the services and amenities offered at the Saint Mary Home, there are some issues to watch out for. The home had an issue that resulted in a 2018 violation of the Public Health Code.

Throughout 2017, there were several occasions where a resident was treated for incontinence and other issues by staff members, despite the resident refusing care. When residents refuse care, staff members are supposed to leave and approach the resident later and obtain their consent before performing tasks. The staff members did not do this and instead lightly restrained the resident in order to do their jobs.

The staff members were suspended pending an investigation since they were supposed to walk away and return later if a resident is being uncooperative.

These issues with the resident resulted in a Class B violation of the Regulations of Connecticut State Agencies. The home was fined $900.

Choosing a Facility

Finding the right facility for a loved one can be a long process. Make sure to look into the homes you are considering to determine if they have any recent violations. Understanding these violations can help you determine if the home is the right choice for your loved one or not. For more information, contact our office.


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